Compliance governance and anti-corruption

We have formulated systems such as the Provisions on Internal Auditing and the Implementation Rules for the Management of Contract Approval. Under the guidance of the Audit Committee of the Board of Directors, the internal audit Risk Control Department of the company headquarters is responsible for internal audit, risk management and other related work. The Internal Audit Risk Control Department regularly carries out routine audits and special audits, and regularly identifies and evaluates various risks in daily work, collects risk management opinions, and reports risk control to the Board of directors.

We have established a sound anti-corruption management system and built a clean and honest corporate culture. The Board of directors of the company has set up an audit committee responsible for anti-corruption and business ethics management and decision-making, and designated the company's internal audit risk Control department as a permanent organization of audit and supervision work, responsible for organizing and implementing daily anti-fraud work within the Group.

100% of employees sign integrity commitment letters

100% signing rate of Integrity Agreement with partners

The company conducted 20 anti-corruption themed training sessions

The coverage rate of anti-corruption related training received by directors is 100%, with an average of 4 hours per person

46% of employees receive anti-corruption related training, with an average of 1.85 hours per person

Intellectual Property Protection

Zhende Medical prioritizes the protection of independent intellectual property rights and respects the rights of others. The company established a comprehensive intellectual property management system, achieving certification in 2016. A top-down organizational structure supports this, with regulations including the Regulations on Intellectual Property Management and the Rules for Patent Value Evaluation. This framework ensures effective planning, implementation, and improvement of intellectual property management, crucial for technological innovation and sustainable development.

Information security

The company is committed to safeguarding data assets and protecting customer privacy, adhering to relevant Chinese laws such as the Cybersecurity Law and the Personal Information Protection Law. Zhende Medical has successfully passed the ISO27001 information security certification audit.

Performance

In 2023, Zhende obtained 20 Class II medical device registration certificates，2 Class III medical device registration certificates，12 patents for invention.

All factories maintain ISO13485 system certification.

The net recommendation values of domestic and foreign customers were 88.1 and 52.8, respectively.

While strengthening our own ESG management, we recognize that the environmental and social risks of our supply chain also increase our ESG risk. Therefore, the company gradually strengthens the management of suppliers' environmental and social risks by signing agreements, conducting awareness campaigns, conducting research and evaluation, etc.

Recognizing that environmental and social risks in the supply chain increase ESG risks, the company enhances supplier management through agreements, awareness campaigns, and evaluations. The 'Rules for the Management of Risk Suppliers' guide regular risk assessments, monitoring, and resolution efforts during cooperation. Additionally, the Supplier Questionnaire collects and reviews suppliers' capabilities, ensuring stable and efficient collaboration.

Performance

Led and participated in the formulation (revision) of 3 national standards.

Completed the formulation (revision) of 19 industry standards,12 group standards.

we conducted environmental and social risk assessments on 653 suppliers.

12 suppliers have passed third-party human rights audits.

12 suppliers achieved REACH certification for chemicals.

We have signed the Social Responsibility Commitment with over 12 suppliers.

Medical accessibility

We actively expand the breadth and depth of medical services, so that consumers can easily buy the home health care products they need. We adhere to the core values of "patient-centered" and provide safe and efficient medical supplies. We are committed to creating a more humanized and convenient medical experience through innovative technology, providing convenient services for patients, improving the comfort of the treatment process, and improving the rehabilitation efficiency of patients from multiple angles.

Zhende Medical actively promotes its healthcare business by creating professional and comprehensive product solutions tailored for home use, aiming to bring the expertise and quality honed over 30 years of serving hospitals to individual consumers.
1、The online fans of Zhende e-commerce shops exceeded9.15million;
2、Top 100 chain pharmacies has reached98%;
3、Totally over 200,000 pharmacies.